The latest major update to this app that was released one to two weeks ago is causing nothing but headaches. Before this latest update, for the past 2-3 years after it transitioned from Fox sports regional networks everything was great. I signed into the app with my provider & everything worked. Since this last update at the end of October/start of November, I have to sign in every time I want to watch an event. Bally sports is forcing even their cable subscribers to create a separate Bally’s account & then sign in with the provider. There have been multiple evenings where I can’t even watch anything even after creating a bally’s account & signing in with my provider. Either their systems go down or streaming video is not working….nothing but excuses. It’s clear because of Bally’s/diamond sports ongoing economic issues with the network it is now interfering with streaming sporting events. I can’t help but hope that Bally’s ceases to exist over the coming months & give back the rights of games back to their respective leagues & teams. Our governments decision to block ESPN/Disney from taking over Fox sports regional networks during fox’s specific tv divisions sale is backfiring.

This app has an absolutely Horrible user experience on Apple TV! Especially in regards to fast forward/rewind!! For example, if I want to skip ahead to the 3rd period of a hockey game, I have to hold down the forward direction on the Apple TV remote for the ENTIRETY OF THE 1st TWO PERIODS!!! Vs simple pause then drag forward to a point of my choosing. That takes SEVEN MINUTES OH HAVING TO HOLD THE FORWARD DIRECTION DOWN. That’s STUPID!! Another issue I randomly run into is, I’ll hold down the directional pad on the APPLE TV remote, & the time bar will be counting forward like it’s suppose to, however, once I remove my thumb it actually REWINDS THE GAME TO A POINT THATS PRIOR TO WHEN I INITIATED THE FORWARD. For example, the game will be at the 15:00 minutes remaining, I’ll hold down the forward direction, watch the time bar advance 10 minutes, remove my thumb, & not only has it not fast forwarded, ITS ACTUALLY WENT BACKWARDS IN TIME!?!?!?!? I started the forward at the 15 min mark and fast forward & this thing has actually REWINDED the game back to the very beginning?!?!?!?! Which means it’s literally impossible to jump to some point later in the game via fast forward because EVERY TIME I FAST FORWARD, ITS ACTUALLY REWARDING MORE AND MORE WITH EACH FAST FORWARD ATTEMPT. Even after restarting, resetting, the Apple TV, as well as uninstall / reinstall the ballys app. Absolutely Ridiculous!!!!

I am very upset with both Bally Sports Florida and DIRECTV STREAMING. I have been trying for 3 nights to get the Tampa Bay rays games on my television, each of the three nights I have done with instructions exactly the way I was told by the BALLY customer service person and he also informed me that I would not have to go through this another time as it would be an automatic thing when I signed on to watch the games. Well, that does not happen! I am still not able to get onto watch the games when they come on. It’s bad enough that we can’t watch the games through the regional or local programming as we always have been able to because of this blackout that MLB has imposed upon our area. If I can’t get help opening the link to get to the Tampa Bay rays games, I will cancel my DIRECTV streaming. I am not dealing with these cute little tricks if the MLB seems to think they should do! Please have someone get in touch with me so I can get this straightened out before the game comes on tonight. I am tired of putting in a login and password each time I have to each time I go onto the Bally Sports to get the game. If I don’t hear from you by the end of the day,I will cancel the DIRECTV and take my chances with watching games the games