I would like to sit down and take the time to Thank the Developers for such a great unique outstanding design app! Seems like only yesterday you could pick up a phone book get information on a number and who that number belong too! Those days are gone one we were only looking in the city where we live now it’s all over the World. Technology is changing every day every second and yes every minute! Are you going to get every time you’re phone rings information as who is calling? ( good luck on that thought) why because the people who created the words Spam and Fraud are changing their numbers every day every second and yes every minute. The Developers of this app are working hard to make this app the best they can to meet the technology changes that are taking place as I write this and I hope you read. How do I know the Developers are working hard look at the number of updates that are being made! So download this app today now will you be sorry? I don’t think so will you get who is calling information all the time ( good luck ) , these great Developers are working hard to some day soon do that for you and myself. Too the Developers thanks for a 5 star app with a great unique design! I Tip my Hat 🎩 for all of the Hard Work you’ve done over all the years to create a Unique Outstanding Design App! “ Thank’s “

This app was meant to be able to look up who is calling you/identify incoming calls and enhance blocking options. Now they are mostly focused on being a call screener. Rather than the first screen being the lookup screen it’s now a nag screen to enable call screening. I didn’t buy this to screen my calls. I bought this to identify calls manually. Now I have to go to the “keypad” section and there is supposed to be a paste lookup button at the top. Sometimes it’s there and sometimes it’s not. And when it is there I have to give it permission to paste every single time even when I choose always allow and confirm in Settings that the permission is always allow. Lately more often than not the button is not there unless I restart my phone making it more of a nuisance than a help. Don’t think I’ll be renewing since the whole purpose of the app is to allow me to lookup calls when I want and now it’s become very cumbersome and they are just interested in me in allowing them to intercept my calls, which I don’t want. I have all the updates of everything on my phone so that isn’t the issue. The app has been problematic since they implemented the call screening. No longer worth it. It has gone from best app for call identification to very low on the totem pole. Many apps now that handle it better. Another case of an app going from doing something well to an app trying to do everything and now doing none of it well.

I got this app out of necessity when I got an IRS scam call that almost fooled me in spite of being skeptical at first. After I picked up on his tricks and called him out on it, I’m pretty sure he sold my information, and I’ve had a steady stream of spam calls since then that I didn’t get before. Hiya has done a decent job of helping me identify which callers I should be calling back, since I don’t pick up unknown numbers anymore. But I admit I’ve been disappointed during the years I’ve used it that it’s not been great at real time call identification. It’s gotten somewhat better recently, but still leaves something to be desired. Additionally, one update in the last year has nearly driven me crazy, and I’m about to give up on the app- if you ever force close the app, it brings up a notification that your spam protection has been reduced, and basically you have to keep the app open all the time if you want full protection. I feel like this should be able to function without me always keeping the app open in the background, and I think they could probably do a better job at this. Aside from that, the app does a decent job with identifying spam calls, though I wish it provided more details as well about who’s calling exactly when it comes to undesirable calls.