I really thought I was going to like this game, but the app developers made it so hard, but then again Scrambly put me on to the game so that should have told me all I needed to know right there. 1st red flag was when I went to make a deposit into the app using my Apple Pay and the app kept freezing and saying the option was unavailable… Okkk. So I used my card( a card I’m not worried about that I keep chump change on for instances like this) However since I couldn’t use Apple Pay I sent a message to the support team and received an automated message that they will follow up in 1-3 business days. Ok I was fine with that. Then came the issues with Scrambly. So when Scrambly asked me for my receipts for proof of my in game purchases I then realized that the game had never sent me any, ANOTHER red flag. It’s 2024 what game doesn’t send you receipts of your purchases?? So now I’m annoyed, so I send yet ANOTHER message to the support team, receive the same automated message. It’s been past 3 business days and I still have not received a follow and just had to send ANOTHER message. Now it’s becoming a problem.

I used all but $1.10 which they call bonus cash even though I played games for 5 days and won more then I put in the game but ok. The last 2 games I played, I won $11 on the first game, which I have screenshots of all this, and then on my second game I won 20. So that means that I should have $31 that can be withdrawn cause that is my winnings, not BONUS CASH! However, the Support Team has sent a message that bonus cash can not be withdrawn! Except that is my winnings which is suppose to be able to be withdrawn as per their agreement. What a scam cause I’m only getting $21. They get to keep almost 1/3 of my winning and then call it bonus cash. Update to the response: I played a cash prize game and won $31 in cash!!! That is what I should have been able to withdraw! And I did reach out to the support team who only has said that bonus cash can’t be withdrawn as per service agreement. However, your service agreement says that cash prizes can be withdrawn and that is a complete lie. I won $31 on 2 different cash prize games and I was only allow to withdraw $21. Then your site charged me $1 processing fee and before it released to PayPal, I was charged a $.90 fee for processing so you then got $1.90 more then the $10 you got to rip me off. What a SCAM!!!

I reviewed this app before and I think I gave it 5 stars….until I went to cash out. I had to contact them via email at least eight times before I could get my money. The first person to respond was quite helpful (walking me through the withdrawal process-I’m not very computer savvy-), until the final question I had, then I could only get an automated reply. Their reply was always “We’re On It!”. So then I found my review and changed it to say I was going to contact the gaming commission for fraud. This game, and a few others, require front and back copy of I.d., a current bill with your name and address, and a selfie (I think that’s everything). Apparently I didn’t send the full copy of the bill, and I was left in limbo for a month. I kept emailing and asking about my withdrawal, and kept getting automated replies that someone would contact me in 2-3 days. Idk if they saw my review about calling commission, or if I just got lucky and a good employee contacted me and told what the issue was. I took a better picture of the bill, emailed it back, and finally received my withdrawal. They did deduct $4 from my $40 withdrawal, but I finally received it. I do enjoy the game. but only gave three stars because of the hassle and runaround of taking a month to withdraw.