This is a really great game. There are a lot of good things about it. However, and bare with me because it’s hard to explain, I get so frustrated with all the little side mini games and rewards boards. I really wish they wouldn’t automatically pop up after a level if you earn a new reward or as you progress in the mini games/competitions. I have had so many power ups get wasted because of all the pop ups and how long it takes to get out of whatever it is that popped up. For example, there is a mini game (the icon to access it is a compass I think) that automatically popped up and I got stuck in a tutorial that I couldn’t get out of because there was no X or back button. I ultimately had to close out of the game completely in order to get out of it. I had just earned a speed power up before that popped up and most of it ended up being wasted because of it. I also end up getting stuck in the main Home Screen and unable to click on anything while it shows the points being added to the seasonal reward board or the “tourism boom” mini competition. It really ruins the game play where I can’t just go on to the next level without having to deal with all those other things getting in the way.

I love this game and it’s my favorite to play. But now that I’m pretty high up, it is getting increasingly frustrating to play. I don’t mind having to work hard to get an extra gem here or there (play the lower levels, or try the challenges) but when you work so hard to get the amount of gems (sometimes days) to upgrade your hotel to pass a level, and then you have to wait on the time limit to pass is just awful. I’m ok with having to watch commercials but to just provide no option except for paying with gems come on. Example: (providing because I’m frustrated). To win the recent level I had to come up with 24 gems to upgrade a room. (You only won 10-15) at the end of the level, so for the past 3 days I’ve been working extremely hard to get the extra gems. I finally get them, purchase the room and it shows with a 12 hour wait. Ok, press play watch a commercial and it cuts it to 6… but then wait now there is no option to watch another ad, but instead come up with 24 gems just to speed up the delivery. Are you kidding me? These are the moments where I stop playing the game for a couple of weeks and try a different one. Developers, I understand trying to make money off the game, but let’s make sure it’s still fun for your long time folks that are on higher levels.

This game is fun to play but many times can become frustrating. Especially when all rooms are full and you can’t give a customer a room when there are none to even clean and give. I’ve had to play levels several times because of this. I am not the type of person that will put real money into a game, so the way you earn gems needs to be changed! I have thousands of coins but zero gems so I can’t upgrade anything to help pass levels. My advice is each reward key you should get more gems (the first key earned gets one gem, the second key earned gets 2 maybe even more gems and so on.) if not then there should be more ways for you to earn gems so you can continue to upgrade your hotel. My kitchen upgrade is asking for 8 gems and I can barely collect two. I’m only on the second hotel and am close to wanting to delete the app for this reason. I understand developers want money but there is a certain way to get people to love the game and want to spend their money and the way you are going about it just isn’t it. Making a game impossible to play without purchasing with real money is a big turn off for people and you’d be making much more money if you made people love it and want to play more. So as my says title it’s fun but frustrating.