the app wont let me add or change seats, add bagage or anythign else. You have no easy customer service contact info, you literally have no way for customers to make changes or get help unless their flight is about to leave. That is often too late! GET BETTER CUSTOMER SERVICE ACCESS! You claim to have cheaper flights but its no longer worth it. Terrible business. Shameful. Just curious who rates this app or this company above one or maybe two stars I am curious how got it to work so good!

My first time...decent fares, too many Ala cart options and advertisements. There should be a skip all button. Auto check ins, seat upgrade, front of line upgrade, bag upgrade, are you sure upgrade, retail purchases on and on.....that part.....I am still learning how to navigate this low fare system so will give it a chance.

I purchased the ECON bundle, which included Change flight option. I needed to change me flight 2days before, and it would give me an error. there is no live customer support to help. the chat box only sent me a link to "change flight" but the error persisted. I had to cancel my flight, lose money and book a new one. terrible customer service. no way to contact ppl