Tried to use this app to purchase 2 tickets for a band I really wanted to see and kept receiving error messages that said it thought I was a boy and when I finally get past that and try to use my card I get error messages that’s it’s blocked. I called customer support about this and they said that they would open a case to resolve this issue but that was last week and my card is still blocked and I did not get an update. I tried to check and see what tickets are left and the ones I tried to get are gone and only the resale was left which is double the price of the original tickets and will be even higher after ridiculous fees are added on. My card is still blocked so if customer support ever gets back to me (I ended up opening an email case also) the resale tickets will probably be gone too. Hope if this band ever tours again they pick a different venue that doesn’t use live nation to sell tickets. I never write reviews but this situation frustrated me enough that I felt I had to. Between the customer service and the app itself. If you can get the tickets another way, do that instead.

If you buy through this app, make sure you have confident plans of going to the event. They screw you so many different ways when you sell tickets. They make you wait a full week after the event has happened, which somewhat makes sense. But even if you want to sell you tickets for cheap to get them gone faster, they already take 20-30 of the resell price, but whatever you post the listing for is worthless, because they just sell them for the average listing anyway. Completely eliminating the possibility of a FOR SURE sale. So if you can’t go to the event, and no one bought your tickets for the 50% price because Live Nation made them pay full price anyway, you’re just screwed. Corrupt way to do things. Be smart, but things direct. These guys are whack.

Terrible service, a needlessly confusing interface, and an arcane purchasing system that finds a new way to confound me every time. Terrible customer experiences: that’s what virtual monopolies are for! (And Ticketmaster/LiveNation have locked down a monopoly on major live event ticket sales... not that anyone is ever going to do anything to fix it.) And, hey, developers — one of the main reasons I have an app loaded on my passcode-locked phone is so I don’t constantly have to log in again every time I make a purchase. This is the only app I use where this happens. And every time I forget, BECAUSE NO OTHER APP DOES THIS. So I end up having to try to log in when the system is jammed with other purchasers, so my attempts to type in my email and password are glitched out, with each letter taking painful seconds to appear as I wonder if I am going to lose my tickets / place in line. Yes, your checklist for purchases tells people to make sure they are logged in —but if the app doesn’t offer a simple, intuitive way to do this before it’s jammed up during the On Sale period. How is it possible that this thing has a 4+ star overall rating? When 3 out of the top 4 reviews are 1-star? What shenanigans are afoot here? I beseech you.