This app is barely functional. I can only log in once before I have to force quit and restart the app; in other words, repeated logins break the app. The last update appeared to change nothing but the image used in the Caremark logo. What's more - the information it displays (i.e. order status) is often confusing or incomplete compared to what an agent can see on the back end. For such a crucial service in its patients' lives, there is no excuse to have an app this bad.

not sure if I could build a worse app if I tried! this app is just a wrapper around their already bad web interface. there are many bugs. why does logging in copy something to the clipboard? why is there four separate progress spinners when loading communications? do you even have tests to check for dead links?

The app once worked well and was easy and useful. It is now "no longer compatible with my device." Ok. So I don't feel the need to constantly upgrade to the latest device. My device isn't that old. The app should be flexible enough for use across multiple and still fully functional operating systems. Do better to support you customers.