If I have to get out of the app to answer a text or anything else and come back to it I have to watch a 20 Second commercial. 20 seconds! Then I miss a player hitting or catching. Why do I have to watch a commercial everytime I get out of the app and come back in when a live game is on????? It used to be a 5 second commercial - now it’s 20 seconds or more! When mirroring onto a tv and turning my phone to the side to get a bigger larger full screen picture, the scores take over the middle of the screen NO MATTER HOW I TURN MY PHONE! why is this even a part of the screen? Who wants to see the score over the players. Please fix this glitch! So to get out of it I have to shut it down and come back in - and watch a 20 second commercial! Then by the grace of God I have turned it juuuuussssst right and the scores are at the top and not the middle of the screen. This used to be a 5 star app but with these issues it has been sooo frustrating! We don’t want 20 second ads when we want to see our kids play ball!

GameChanger is a great tool and solid platform. I used the “Classic” for years. I was a good boy and switched to the Team Manager as pushed to do upon its release. So after using TM for several season now, I miss many of the small features of the “classic.” Having to put up with the terrible abbreviated names, where in classic you could edit them and have them make sense. I loved the old web interface and watching the games in real time and access to stats. The short game recap blurbs where neat. With the new improvements to AI, those burbs would be a nice addition to bring over to TM. There is a real missed opportunity with team logos being used. I put all the logos for our teams in, yet I never see them utilized anywhere except buried in the opponents section. Let’s see the logos in the schedule and while scoring the games. Also, add to the pitch count. Let’s see totals pitches, inning pitches, and at bat pitches. Lastly, add a fielder’s choice+error option to score plays. Just a few small things that could make TM better and go from good to great.

I Coach multiple teams for basketball, I reached out multiple times to get some customer service help and of course there is no one to actually speak with, or phone number to contact anyone you have to speak with a robot online or email. I purchased the premium level, because it leads you believe that is he only option to keep everything under on roof basically. Well, I thought the parents were able to at LEAST see their child’s stats if I purchased this level and placed it under “anyone” could see. So, I had all my parents go in lo behold they want more money out of each parent. Which realistically they already were getting it if some of them because they play baseball. So, it is not free to coaches because I already paid. Which I am ok with it was part of my deal now my parents were getting the stick with needing to pay even more money. It doesn’t even have all the correct information needed for basketball game. How do I get a refund from the 80$ I paid for no one to be able to see the see stats?! I’d rather just keep them on paper this is absurd. I’ll find another app that they can see for free and I can stream elsewhere. And… GET A CUSTOMER SUPPORT NUMBER!