I have to sign in and change my password every time, even though I am writing down the password and know it is correct. Sometimes, my information on my Tree disappears. There are gross mistakes that someone entered, but after going on a family history, search in person and have learned the truth, I can't change the errors. It is a very poor site, and mistakes are frequent and large because anyone can enter a claim, and no one checks the info.

Love the app! Helped me go all the way back it 1400's on half of my maternal side, as others have mentioned in their reviews, there are a few glitches, and some inaccurate things that will take some time to sort through, but to me that is a small fee to pay, for NO ADS, & a free research tool plus a free family tree builder. When people attach a back story or notes to a perrson its like a window to the the past , like you're there with them witnessing their life story play out before your eyes.

I spent over 3 years working on my family history on this app, and now I can't even access my tree with well over 300 people on it. There is no technical support to reach out to. I have to start all over and add people again and merge them. My memories are even removed from the app. However, the app still has all I have done on the app photos included. You can see it on other apps, but this is truly upsetting, to say the least 😒. I get it is free, but this is so disappointing.