I’ve read a lot of poor reviews of this app here but most are years old. I’ve been using it for about a year and I’m pretty satisfied with it, although some of the same issues have happened to me. I hang out at a small local bar about once or twice a week but usually in the afternoon not at night when it’s crazy busy and my songs usually play as expected with a few exceptions. If the crowd is more into sports management turns up the game feed and the jukebox down or off. Not the app’s fault. I think a couple of the regulars at the bar will pay double and put their whole playlist on before they walk in the door. Not the app’s fault. It’s nice to be able to do that once in a while with a song or two but some people WILL abuse the option. I do tend to like some rather obscure songs that were never top tens and can’t find them in the app but them’s the breaks when you have varied tastes in a world of conformity. All in all I love the app and figure life is tough, you can’t always get what you want, learn to roll with it, baby. Find peace and happiness within, you won’t get it from an app.

I have played hundreds of dollars of songs from my TouchTunes app.. and absolutely love it… but I’ve had a waitress’ that have completely turned the volume down when my song was playing.. and then turn it back up when their song of choice played… I’ve played songs on Jukeboxes that said it was up and running… but the volume be turned completely off and the office locked…or the volume down so far, it might have well been turn off… so I’ve lost quite a bit of money thru out the past 3-4 years… I visit the Wafflehouse often…I could tell you the work ethic of every employee of at least three locations… I’ve gotten to know a lot of Wafflehouse employees.. an they’ve gotten to know me.. and they probably have learned a few country songs… thanks to Hank and George Jones just to mention a few..but yeah, I’ve literally played every credit I’ve purchased while at one meal… one visit… so it does bother me when I experience ignorant employees… or technical difficulties… but other then that… I absolutely love Touch tunes…

Been using touch tunes since 2008. The app layout is very confusing. To the left where their should be your profile icon, there’s a menu icon that’s for both settings & your profile. Your profile is listed up top & then settings & activity underneath, this should be separated by having two sub menus. One for your profile & one for the settings. In the middle you have the venue which if selected brings you to the venue’s screen, the confusing part here is that instead of having a back bottom to the left, there’s a help bottom instead. You have to select the venue under the map to go back. That makes no sense. You get a bunch of other people’s or the venue’s playlists under what’a playing now when it should give you an option to sync your iTunes/Apple music or other streaming service’s playlist so it can find what songs are available on touch tunes & let you create a playlist with those songs.