I’ve used the Sirius XM app for about 8 years. The latest version is a frustrating mess. I got an email touting the “improvements” made to the app. Seriously???? I primarily used the on demand function to play episodes of my favorite music programs while I workout. I’d start an episode, shut the app when I finished my workout, and resume the episode the next time I’d workout. Now I’m no longer able to resume where I left off. The episode just begins again. This is so frustrating. Like I said, I’ve used the app for a long time the same way on the same phone. The latest version of the app is an unstable mess. I’ve had the app change channels in the middle of an episode. I don’t need an algorithm to tell me what I like. I used to look forward to listening to my favorite shows, but not anymore. I’ve submitted a couple of detailed feedback forms but I doubt anyone reads them. The developers are apparently so busy that the courtesy of a response is too much to manage. I get it. It takes a lot of effort to make a happy customer unhappy, but they are doing a great job of it. If this doesn’t get resolved soon my days with Sirius will probably come to an end. I spent my work career as a service manager in a software as a service industry. I can’t believe that this software is acceptable to anyone and neither is the apparent lack of concern for the end user.

I don’t like the new interface that seems to make it harder to get to my favorites. And one of the big problems I have is I usually get up around 9 am on Saturdays and I like to listen to Americas Top 40 on 70s on 7 that was on at 6am ET. The problem is the new app WILL NOT let me go back to the show. It goes back to 9:00 and sometimes I can get it back to 8:30. The old app had a link below the player that showed earlier today that u could tap to start the show. The only way I’m listening now is that I still have an iPhone 6+ that has old version of the app that still has this feature. Please fix? Also the pop up that shows buttons for back 15 seconds and forward 15 seconds does not show at least for 70s on 7. Lastly, Any chance I can set the new app so I don’t have to look at Mr stern mug every time I open it too? ;) Moved to 1 Star. I was listening to americas top 40 this morning and paused it. Came back and listened to one song and then it jumped forward. I tried to restart but it only went back to 11:30. It will not let me go back any earlier in the day. I used to be able to go back if the show was within the rewind period. But now nope. On the player screen I used to be able to scroll down to see what was on earlier today and tap on it to play that. Please fix? I don’t carry on old iPhone 6+ which can still do this.

The latest app version is horrible. The channels used to be very easy to find, now it’s next to impossible to find the full channel lineup. Channels are grouped into genres or moods. Some channels you would expect to be in a genre are not, and they are not in a mood so it is hard to find them. Some channels are listed in several places, make up your mind where they belong! I can’t play the app through my TV anymore without it stopping when playing streaming channels sometimes after 1-2 songs or sometimes after 30 minutes. The help area on the XM site says it will cut off streaming every hour to make sure you are listening. How crazy is that? Maybe I leave it on for my dog to listen to during the day while I am away. Also annoying and didn’t happen before is the app will cut off randomly and give the message that the app is streaming on another device do I want to continue on this device. That is not correct, I am not streaming on any other device. So if I say yes, continue on this device, in a few more minutes, it will cut off again and give that same message about streaming on another device. Please bring back the old version or more of the functionality of the prior version. It is difficult to see the channel icons because they are so small in the list in the library or a channel lineup list. This is making me question the continued use of XM. It is becoming more aggravating than it’s worth.