クレジットカードの請求に 日本のAmazonとUS AmazonからのPrimeの請求がいつからか二重で来ていることに気づいた 数ヶ月の間、1500円ほど取られ続けていた。 ネットで検索すると何件か同じようなトラブルを発見。 日本のAmazonに問い合わせても、別会社だからという理由で対応してくれず、 仕方なくクレジットカードを停止して、無理やり解除することに。 クレカ停止中にAmazonプライム・ビデオのこのアプリを開いたところ、日本Amazonでのプライム会員の契約は終わったので、 アプリの中がアメリカのプライムビデオ表記になった。 そこで気づいたのが、そちらでの動画はまだ見れるということ。 つまり、何かの理由でアプリ経由でアカウントも作っていないアメリカのAmazonプライムビデオのプライム会員に自動的に契約がされてしまっていたのだと推測できた。 こちらのミスでなってしまったのかも知れないが、日本のAmazonも解決できていない問題だし、このアプリを入れる人には気をつけてもらいたい。 どうせ、Amazonにこのことを話しても対応なんてしてくれないし、返金もない。 この謎のアメリカAmazonに入会させられたら、自分で英語のメールをやり取りして、なんとかするしかないので、本当にお気をつけて。

I really enjoy Amazon prime. One of the best part of it is that you can download a film, temporarily, and watch it later even at a place with no connection. The problem now is the over voice. When I watch it on my tablet device I can change it to the original. However, when I downloaded it I can’t change the voice setting and have no choice but bear with the over voice. It’s the same with the home TV device. I can’t change the over voice settings. It really sucks not being able to enjoy with the actors’ original voices. Please do something about it.

¡Bienvenido! So I’m in Japan and I have a good enough grasp of the language to set this app up and use it regularly. (It says in store that there are 24 languages available, but really I could only select Japanese for the app although many shows from overseas I want to watch can be seen in English. So I guess Spanish shows can be watched in Spanish, too... is that what’s meant by 24 languages? Kind of misleading, isn’t it?) So, recently the app asks me if I would like to switch to Spanish. I thought, huh, let’s check on English. Nope. Two choices: Japanese or Spanish... Really? Spanish? Ok Amazon, it’s Japan so if you’re going to skip the #2 most spoken language here (and #1 in the world by number of total speakers both native and not, also our modern time lingua Franca) then wouldn’t Portuguese, or Mandarin or something else better fill your customers needs... in Japan? Anyway, great job adding a language, at least. Spanish certainly is the most widely spoken first language in the world... and I’m sure those millions of immigrants from Mexico, Spain, Chile, Argentina, Cuba etc. etc. are ecstatic. But could you please add English, too? Plenty of people here from the US, Canada, Australia, New Zealand, the Philippines, the UK, India, Ireland, as well. I mean, English is already supported by your overseas apps. Would it be too much work to graft it on here? Also, could you work on organizing the available content better? It’s almost criminal. Netflix has you beat by a long shot there. I feel like sometimes Netflix has you beat on content, then I find a hidden gem and I’m surprised I didn’t see it before because it would be right in-line with other shows I watch. Wouldn’t you want your customers to get more out of this? That they would know what value is actually here? ¡Muchas gracias!