The offers in this app are very bad as they rarely give you an offer such as a discount or free delivery and when they do give you an offer that food quality is so bad or sometimes it’s very little compared to the outrageous prices. Sometimes I wanna order food without even a discount because every time I order with a discount and it doesn’t fill my stomach. It’s embarrassing that they do this every single time. I will never use this app again. Also talking about delivery prices they’re outrageously expensive like one of the restaurants is near me and it’s basically a 20 minute walk to go there so it’s not far but somehow the delivery cost 2500 IQd This is an outrageous price for a restaurant that’s near me. I do not recommend using this app. I’d reckon you go walk to the restaurant then use this app.

Toters lately has been lacking a lot in terms of quality of service and customer support. Orders are being delayed, they dont tell u ahead of time that an item is unavailable but rather they make you wait before having to text customer service to understand that the reason ur order is delayed is bc they never should’ve accepted it in the first place. Not to mention the amount time the agent takes to get back to me when i ask customer service which is AWFUL! Honestly though better of this app…what a shame…if they continue lacking soon enough they will be victim of the Nokia effect and i’ll be the first to search for alternatives…

Toters is exploiting the difference in the USD exchange rate to make extra profits on each order. On my last order alone there was an 8+$ difference between the amount charged on my card and the restaurant’s bill, which was charged from my card and not received by the restaurant. When I asked customer support where this money goes, they (Romy) were very rude and did not answer the question, but rather blamed me for accepting the price at checkout. If they made 8$ on just ONE order (on top of the delivery fees and the fees they already charge the restaurant), imagine how much illegal profit they’re making every day.