If there are unused tickets, it doesn’t make sense not to be able to refund them or have a credit on your account at least. Buying these tickets can be confusing when there’s multiple games listed and you can easily buy the wrong tickets. I bought the wrong tickets for a game. It was an away game and I purchased the home game. (Freshman home, jv away). I saw the dates and the schools and that was it and purchase tickets for my family. I was denied entry because they were the wrong tickets. Not able to transfer them to the correct game. Not able to get a refund. Just out $30. Multiple families had done the same thing as me. I had to go home because I didn’t bring any money with me.

I don’t think I’ve ever reviewed an app before. This one is so bad I had to. It’s completely useless. I made an account. I logged in. I bought a ticket. Left it there and when I came back later it had kicked me out. I tried logging back in. It said my password that I just made was incorrect. I tried “forgot password” the link it sent me to recover password didn’t work. I tried setting up the account again. It wouldn’t let me because there was already an account with that email. This wasn’t just me. My wife has tried using this on two other phones and has had similar issues every time she tried to use it. She bought an all sport pass for my daughter and it has never shown up in the app for her. She’s also bought single game tickets that have disappeared when she got kicked out of the app. It WILL NOT keep anyone logged in or ever let you access previous purchases. I hope against hope our school district will find some other way to manage tickets because this one is abysmal.

Hate the fact that I have been forced to use this app in the first place. The problem is that some schools do not use this platform so they are not in the database. If an opposing school forces you to use this method of payment, you still may not be able to access the game via the app. Spent hours trying to find a game with no luck because I was using the name of our school, their school, city names etc etc. Was told it depends on how the game is entered into the system. If it is a divisional playoff, it could be under the division name instead of the school name which is confusing. App should work if a school gives no other option to attend. In addition, there seems to no longer be an option to purchase tickets as a guest. I do not want to open an account and spread my cc info further across the www.