I'm trying to delete my account, and the app doesn't have a clear way of doing it. The settings options hide each option of changing password, email, address, etc, so it's confusing to sort things out. The customer service is all AI and not well at solving issues. Also, the annual fee to get free shipping is difficult to stop, so you have to either remember to not renew the service in a year or let them take $20 out of your account.

If you're looking for something specific, it is incredibly hard to navigate. The results sometimes just keep repeating as you scroll until you refresh. Also, if you're on the web page, it'll force you into the app without prompting. Finally, the checkout page has this super spammy addition asking you to complete your purchase by adding an additional item, but this is for every single item. Dismissing the section does nothing, it'll just come back regardless.

App is faulty. I downloaded it for the 25% off app purchases. I went to the cart and it showed applied with discount. In the final step where you enter payment details, the discount is no longer applied and removed the automatic discount. There isn't even a code I can use to apply it on the final page because it's supposed to automatically apply at checkout. 😑 Waste of my time.