I had the app for over a year and love it. It is so convenient to not leave your seat at a bar and pick tunes. Also love how you earn credits and can use Apple Pay. It is a pain to put money in the jukebox. Yesterday I wanted to play music at a local bar and to my disappointment the app was frozen. I tried deleting app and reloading it. No luck. I even rebooted my phone. Still no luck. Today I tried sending email to the company but first time it came back saying that there is an error try resending. So I did and I got the same error message again. So figured I will address the problem this way.

I thought it was because of the bar I’m at but for some reason the app is down all across Manhattan. Went to 3 well known bars that are connected to this app and none of the selection for anything comes up. If you look at my account you know I put more money into this app more than anyone. I’m almost sure of it. I absolutely love the fact you get credits back when you use the app compared to when you use money. That the main reason why I use it. Please 🙏 update the app so I am capable of using it the next time I go out. It’s such a awesome thing to use when you are talking to people and you don’t want to move from your company. It’s wonderful that you can use your phone and I need this to work. Please 🙏.. I really appreciate it. Have a blessed work week my friends. I even rated the app 5 stars because I appreciate the convenience that much. Please update as soon as possible. I’m sure I’m not the only one. I do know I spend the most money in this thing tho.

I’ve used this app for three years. I Liked it keeping me signed in. I would use my PayPal account $10-$20 a month with no issues with the exception of them listing songs at one price but charging a lot more credits than what was listed after choosing it. I’ve tolerated that theft. But when I opened the app this weekend it asked me to sign in and and refused to accept my email/password and refused to allow me to reset it via email as it never sent one. I have lost my balance that I kept on there. I’ve lost my credits that were on there and the app is now forcing you to create a new account which shows a zero balance and zero payment history and credits. I’ll bring my JBL’s to the bar patio from now on since I’m out the money I deposited. Shame on you AMI!