My building got this system and I was kinda unsure about it at first. I wasn’t entirely sure what i was doing. I didn’t know if the people calling from the intercom could see me, or not, when I answered. I didn’t know if they could hear me right away, or did I have to press the speaker button in the app first? From what I remember, I think the system would lag and take about 2-3 seconds. So, I would hit the speaker button, but I was actually turning the speaker off each time because of the lag. (Cause the system had it on automatically). Or something like that. Could be vice-versa and I’m saying it backwards. In any case, I think I mentioned something to the building people in passing, and I don’t remember how, but the employees from this app and system spoke to me through email. They were SUPER nice and accommodating. Any question I had, they answered. Any problem I had, they fixed. We spoke back and forth a number of times. They wrote back immediately. It was pretty awesome, to be honest lol. I never felt so much like what I cared about personally, mattered so much. Not even from the employees from the building I live in. So it was great! 😂 Anyway, it’s been at least a year or maybe 2 since that happened, but I thought I’d give my review since I guess I never did and they did a great job. Thanks again, guys!

I seriously don’t know how I lived without ButterflyMX at my old place. My new apartment has the butterflymx intercom and it’s so convenient. I love being able to open the door to my building with my phone (I use the swipe to open pretty much every time I come home) and it’s waaaay easier to let my friends in now that I don’t have to go downstairs to open the door for them. Also easier to let postmates/Uber eats drivers in and get food delivered right to my door. Plus I can actually see who’s at the door from my phone instead of just opening it when someone buzzes (dangerous) or having to go downstairs to check So far I havent had any issues with the he app - it was easy to set up and navigate. Works smoothly and video calls come through clear. I love that in the app I can make a virtual key (I use them for my dog walker, the key is set up to let her in every weekday while I’m at work which is super useful). My building also has a package room which is awesome because I get a notification when I receive a package and don’t have to worry about it being stolen or lost. Overall I’m sooo glad I have ButterflyMX at my building and the app works really well. No complaints here!

I recently moved into a building that has ButterflyMX. I hadn't heard of ButterflyMX before, but I am sooooo grateful to have it. I have underlying conditions that make me more susceptible to Covid-19 and I go out of my way to avoid touching things. With ButterflyMX, I can open the door of my building using the app on my iphone. I also just discovered a way to do this via Siri. I set it up so all I have to do is say to siri "open door," and the door magically opens. I don't have to touch anything. The other thing I appreciate is that when deliveries come (I order food a lot), I can see the delivery person through the mobile app and can let them in. In my old apartment, I had to walk to the kitchen and speak into the intercom system that was on my wall. Now I can do it from my phone. It doesn't seem like a big difference, but it actually is very useful. The last thing worth mentioning is that the ButterflyMX customer service team is awesome. When I moved in, I wanted to make some small customizations. So I found the ButterflyMX phone number and just called. The customer service team walked me through all the steps to make the necessary changes. Was super easy and they were so friendly. I really like this app, especially during this crazy time we are living in.