I used to love using this app and purchasing PPV fights, UNTIL I realized that they had been charging me a monthly subscription that I had CANCELLED. They had been charging me for months without any receipts or confirmations that they’d be taking money out of my account for MONTHS. I had cancelled through Apple. Never had an issue before. I double checked I had cancelled after a PPV fight in which I did purchase a monthly subscription plan, and then cancelled it right after. Despite my receipts and my concerns, they could only “verify that my account was active.” The website is horrible. To cancel your subscription you have to go through an AI chat support and I was on hold the first time for an HOUR. Then I tried again to reach a different representative for 30 minutes with no response. So much for 24/7 support right? Additionally, contacting the help email got me through with a representative, in which I provided receipts for the times I cancelled and questioned their responses. All they could say was that the subscription “expired with Apple, their 3rd party provider” (that’s what I’m saying?!) and after multiple askings to cancel my subscriptions they refused, only gave me a redirect to the SAME website in which to cancel you HAVE TO use the chat AI.

I originally loved DAZN when it first came out. I was an early adopter when it released in the US. But then they jacked up the prices and attached ridiculous rules to try to keep you with their subscription such as trying to force a contract or else they make you pay more. When you quit their subscription they make you pay an additional month before the cancellation goes through. So if you’re only getting it for the month you have to cancel that same day to avoid that charge. I recently got it again for the month for a specific fight and when I went to cancel the subscription it kicked me out saying I had attempted to sign more than 10 time when I hadn’t had a single attempt and basically blocked me out of my account until the next day. When I reached out to customer support I got a message saying that I was signed on to their annual plan which is false because I was careful to chose the non contract option as I wasn’t planning on continuing my subscription past a month because I only cared about one specific fight. I hate DAZN I hope they go under. Looks like o will be changing my debit card to make sure they can’t get any more of my money.

First of all, look at the reviews. The 5 stars seem well written and seem a little suspect to me. Now read the 1 stars and you can feel the frustration. Notice they only respond to certain one? On to my review… I decided to not renew after the first year i had a subscription due to lack of value. The big fights in boxing simply do not happen but once every year or two. The worst part is I was charged for the next 2 years and didnt realize it. Very easy to get a subscription yet its tricky to cancel. You cannot cancel on the app, you need to do it in your browser. Even then “stay with dazn” is highlighted and “cancel” basically looks like the fine print. Thats what services do when they know they are not worth the price they charge. I was charged for 2 years and never even attempted to watch it. The year I had it I was extremely disappointed (content such as MLB started dwindling to nothing) and for 225 dollars you have to be absolutely crazy in my opinion. Too many options are out there for a fraction of the price. Shame on dazn for misleading and charging that price for the (lack of) service they actually provide.