Viator Tours & Attractions

Viator

4.8

Thanks to industry-leading flexibility and last-minute availability, it’s never too late to make any day extraordinary. And with our mobile app putting world-class travel experiences in the palm of your hand, your dream trip is just a few taps away. Whether you need inspiration for things to do on your trip or want to access your tickets on the go, the app has you covered. Here’s how:

Book and manage your trip on the go:
• Browse our amazing selection of tours and activities before and during your trip
• Easily access tickets offline
• Modify, edit, or cancel your bookings from wherever you are
• Get same-day notifications about your activity with directions to your departure and pickup points
• Free cancellation up to 24 hours in advance

Easy trip planning:
• Read millions of reviews from Tripadvisor and our Viator travel communities
• Contact tour guides directly for easy communication
• Create wishlists of all tours and activities you want to book

Flexible payment options:
• Reserve now and pay later
• Pay in installments with Klarna
• Book with Credit Card, PayPal, or Google Pay

Exclusive app-only promos:
• Take advantage of in-app messaging offering the latest promos and special offers

Viator Rewards
With Viator Rewards, you’ll earn rewards on every eligible purchase. The best part? You can use them to save actual money on future bookings. Do more with Viator. Earn. Redeem. Repeat. Simple as that.

No matter what type of traveler you are, Viator will help you make memories that will last a lifetime.

But don’t just take it from us. Here’s what our travel community says about the Viator app:

“So easy and efficient. Even ol’ guys like me can easily maneuver using the Viator app! Awesome!”

“Great app. Easy to navigate, lots of options, and great info.”

Rated 4.3/5 on Trustpilot with over 57,000 verified reviews.

P.S. Having technical issues with the app? Please email [email protected]

Join the Viator App Feedback Team
Share your thoughts about the Viator App to make it better for our travel community.
https://www.userinterviews.com/opt-in/bTQXz4p6A6krCkVi475HFRm7

Publisher Country	US
Country Release Date	2012-11-12
Categories	Travel & Local
Country / Regions	US
Developer Website	Viator
Support URL	Viator
Content Rating	Everyone

49.54K+

By Mike Maverick
2025-01-27
Version 14.4.0
AudioCustomer ServiceLocation
This place is ridiculous. Booked this months in advance. Already confirmed with someone what my pickup location was. It shows the pickup location on the app and they still cancelled my booking because I didn't answer the phone when they called to triple confirm my pickup. No voicemail or text. Then their customer service refuses to communicate in English.
By Ivan Webber
2024-12-05
Version 14.2.0
DifficultHate it
Seems like a great business idea, but the app is terrible. There is no quick button for submitting feedback, and it is impossible to search for a certain type of activity narrowed to a specific geographic region (e.g. to search for a fly-fishing experience in Seattle you have to scroll through all the hundreds of activities in Seattle). Seems like they could easily use an LLM to cluster activities by type and physicality to make finding something better. Still not better after a year.
By Dezerae
2024-08-16
Version 13.14.0
Location
They canceled my snorkel-sail excursion (that was booked 4 months in advance, by the way)! Legit almost cost me the AM time slot, which was imperative to the days iternirary. Luckily, I was able to call the physical location, and they honored the booking. It was also cheaper, but that's no thanks to Viator/Trip advisor! I will never use Viator to book anything again, nor would I recommend it at all. Book local!