I’ve had this app for almost 2 years and the first year it was a lot cheaper and it was a lot easier to get a job and the one time gigs were pouring in. I stopped paying for the plan because I had a full time job and didn’t need the one time gigs to my child’s extra curricular schedule. I don’t know what happened because when I came back looking for another job since my NF relocated, all I do is apply and the jobs posted already have a ton of applicants. Why would the job still be up after weeks and so many applications in, it’s a waste of time having to run through all of them, take a chance to apply because what other choices are there and only to never hear back. The kicker is the one-time gigs. Why would you pay such a premium fee (they doubled it by the way) and still have to apply for these gigs? Supposedly they send them to everyone on their list and with everyone’s response, they family gets to choose who to pick. Again, a money grab and a waste of everyone’s time. It previously use to be that they sent it to one person and they had a choice to accept or decline within a certain time before it was sent to the next person. Not to mention that they still bombard your emails and texts with the urge to reply because a the family is waiting to hear from you.. no they’re not. Quit spamming me.

I submitted a similar review a couple weeks ago but I’ve scrolled through to see if others were reporting similar issues and now I’m 100% sure the review was removed by the developer. The app is terrible. There are so many pages that don’t load, buttons that don’t follow through, and pages that stay static. There’s no way all these reviews are actual people- the rating of this app has to be inflated because the app is nearly unusable. I am tired of trying to click the job details on “tasks”/open requests for the day and nothing loads or works. Or someone sends me a message needing care and I get a blank page on the “job” tab connected to their message. Not to mention receiving a push notification about a message, I open it, and it’s only the message itself there- no job related tabs in the initial opening- thus forcing me to close/kill the app entirely hoping it will refresh and show. I spend more time completely restarting the app just trying to see info than I do actually engaging with anyone. I would delete the app and only bother with the website but the company forces you to use the app for many things, especially with initial account setup. My next step is contacting their corporate offices regarding the terrible usability because this is absolutely ridiculous and affects how caretakers respond and remain organized.

So, I liked care for the most part.. until I got a review from someone that I have never met or talked to. The review stated I was “rude” and “unresponsive” but I don’t know how I can be both rude and unresponsive. I didn’t have my care app for a bit because I took on a full time job, and I didn’t even receive a message from the person that left me a review. The review was a lie, and was 100% unfair. I contact care and they advise I respond to the review instead of them taking it down. I then try to do as advised and the care app isn’t letting me change from “child care” to the housekeeping page, therefore I can’t even do what they advised because it just freezes up. I even tried to delete the app and redownload it with no luck. My point is that someone can leave you a review and it doesn’t even have to be true, which in return hurts your chances of getting jobs. You have to get a background check that you pay for, but yet a single review can hurt your business even if it’s from someone that doesn’t know you, hasn’t worked with, and hasn’t even reached out to you. Honestly care, I won’t be using your app anymore and I advise others to not. Unless you want to work hard for your reputation just to be slandered by a random person on any given day.