This app is convenient to use to control my garage doors. However, they are missing a critical design element. I have settings each night to close both doors at a certain time. This is where the problem comes in. If something happens to prevent a door from closing, there is no way to make it notify you. I searched Google for a solution (others have this same beef) and have tried different options, but none of them work. So I can get notified if my door is open for a certain amount of time, but not that my automatic action failed? There are 4 kids in my house who are outside a lot, but instead of this automatic feature being a convenience, I have to check every night to see whether the close worked, or close it myself. It’s almost worse to have something that works 85% of the time, unless a bike doesn’t get pushed in all the way, or a ball rolls in the way, and I’m not perfect, so over the course of 3 years there have been several nights where a garage door has been left open all night when I did not realize it. If they had this one basic feature, I would rate the app five stars, because I do like the ability to open and close my doors from my phone or to check that they’re open or closed at any time. Those are the nice parts of it. But the lack of failure notification sets it back a lot.

More like 4-1/2 stars. The app is very good, and has a surprisingly good and clean user interface, and UI/UX design is a difficult area of computer science that combines science with art that most companies have a very difficult time getting right, so kudos to the developers. It just works too, and I’ve had no issues with the app. However, I did have issues getting my outside keypad to stay connected to wi-fi. That’s not the fault of the app, of course, but a slight improvement to the app could make fixing wi-fi issues easier: Add to the app the information on the IP address and/or MAC address of each Liftmaster/Chamberlain device that’s been added. At the moment, for some devices my mesh router is not showing the names of the devices, but only what the name of the manufacturer of the device’s internal wi-fi card, and that is true for some of the MyQ devices. My outside keypad needs to be locked to the mesh access point that I’ve added in the garage, and it would be useful to do the same for the Liftmaster opener as well, but I haven’t been able to figure out what device on my mesh network is the opener. Being able to see the IP address or MAC address would fix that problem, and should be a *really* easy update to the app.

Don’t need to be fiddling with an app when trying to get on the road. Randomly just forced me to re-sign in on my way out, and it took a while because I make all of my passwords randomized due to security reasons. It should not be asking me to sign in again for any reason when I’m trying to get back in or leave. It takes two taps to open or close the garage door after opening the app. Wish there was an option to press it once, or toggle that option. Would also be nice to have a widget or option for quick access bar on iOS. Lastly, I see no option to turn off the obnoxiously loud beeping noise it makes when it’s closing. There was one instance where the app just completely got stuck in an unresponsive loop where it wouldn’t respond to anything, door opening, etc. There also isn’t an option to set the garage door to close after a certain amount of time has passed when using the app to open. So if I come home, use the app in my car to open the door, I can’t tell it to automatically close after 2 mins. I never tested to see if it will eventually close, but I see no option to adjust or turn on that feature at all. Beyond that, the app is a useful way of remotely opening and closing the door. It’s just missing a surprising number of basic features that would make this a true smart app.