First logged in December 2020. Minimum required wagers were low and buyins were cheap. Required minimum wagers to play games kept increasing along with the amounts to play maximum bets in each game. I spent more and more funds but felt it was still cheaper than a real casino and I enjoyed the games. Payoffs were best only if the newly launched games were played. Occasionally I had issues that the customer service support team when contacted via email were quick to respond to with an email with a fix, until yesterday. I opened up the app and the game had all the way back to the beginning with none of my items that I had earned and only 61K of coins rather than the billions that I did have. Tried to reconnect hoping that I would end up on the correct home page. Only the new page showed up. Sent a screenshot to customer support showing that their privacy notice and terms of service texts were covering the blue bar that would allow me to reconnect thru Facebook as normal. No response back. Sent them a follow up support ticket telling them that the only option that I had left was to delete the app and hope that my old account would return. Still no response. Deleted the app and finally received an email response stating that if I wanted to delete the app “click here” to complete. No option given for contact. Assume that I am no longer a member of the group

The last week has been awful. Just now I went to get my coins from koala bear and again it says in an hour and a half and I know it was time for them to pay out this is happened many many times too many also coins are not being subtracted correctly and it’s never your favor. I put a lot of money in these games to play and I don’t know what they’re doing that they’re halfway through the spins and it seems like it’s does it just so you don’t win this happens a lot also I’m so tired of this. There are times when I’m wrong and most of the time I’m right I just got tired of complaining about it. Somebody needs to do something the timing is off , it’ll say you’ll get your coins in three hours and 10 minutes you go back in three hours and 10 minutes and it says it’s an hour and a half! I’m really mad about this tonight because I waited to get coins from the pet bear and also in my lobby. I got the lobby ones on time, but not that pet! This happens a lot and I just don’t complain all the time. It may seem like I know but you should see the times I don’t say anything. I needed one more free spin around to be able to vote for prizes on the legions game challenge. This was after I put in almost $100 tonight. This isn’t right I’m tired of the games buffering I Collett, and then you don’t win anything please please fix this I love playing Caesars games but I don’t like getting ripped off.

For about five years, I’ve been playing Caesars Slots. They are my “go to” destination and are the best app ever! BUT(and it is a big “but”) this app has become increasingly expensive. In order to win anything—which was not initially the case—one must pay for very expensive packages to have sufficient credits to play. I have spent hundreds of dollars monthly. For instance (my bad, I realize that) I have spent over $2000 in a few months playing Caesars slots. I would’ve been better off taking my money to Nevada, instead. Foe example, the other night I bought a couple of packages. My credits went up to an amazing 1.7 trillion. The mission that Caesars presented me with was to earn two mega wins in order to reach the goal and win a prize. My credit balance steadily went down from 1.7 trillion to 30 billion before I won a MEGA. My average bet was around 4 billion credits. Does that give you a picture of this fun casino? It’s easy to spend $100 per night in order to play. I’m reconsidering my addiction to Caesars. As nice as the PR people are, this game screws the player as much as any real slot machine in Nevada. Sorry, I’m just being very honest. People who have addictive tendencies should not, absolutely should not, start playing at Caesars. It’s almost too fun to resist.