I have been playing Tile Family for about 6 months now and thoroughly enjoy this game. It is challenging, fun and relaxing at times. I even paid to not have ads, would buy tools and coins. If I like a game I don’t mind paying some. I had gotten up to about level 639 or somewhere around there and in the middle of a game it froze. I got out of it and thought I would just start that level again but when I tried it would not load. It would go to the Tile Family screen and then the screen where she is on the swing it would say LOADING… and then nothing. I sent a message to your company support through the App Store. For about a week I kept trying hoping it would load but nothing happened. I hadn’t heard anything from your company so reluctantly deleted it. I have started over and it downloaded without a problem. I am on level 16 again. I spent a lot of time and money, and I’m not complaining, because as I said earlier I REALLY love this game, but when I deleted it I also lost a lot of coins and tools. I am going to give it one more try and hoping if I ever get back to the 600’s it won’t happen again. Is there anyway I could be compensated for my loss? Thank you please respond Debbie, North Carolina

This is one of the games that have me coming back after taking a break from it every now and then after trying out others. Definitely one of the best f2p games that is not a cash grab. I can also see the subtle improvements over time that makes quite a difference for the player. You can tell that the developers actually care for the player experience. My reason for giving 4 stars instead of 5 is listed below. I have only a couple of suggestions that will make a huge difference for me. 1. Please add an option to disable animations. They are unnecessary in my opinion, but wastes so much time, especially when you have a time limited bonus active. 2. Please figure out a way to differentiate the depth levels of the tile layers. Too often I picked a tile, expecting to use the tile underneath to clear the set, only to find that it's actually several layers below. This is extremely frustrating with no way to undo without using a valuable undo tool, and quite unfair to the player. A possible suggestion is perhaps using a different gradation of darkening for deeper tiles.

I really enjoyed this game! Great levels, challenges, generous rewards, etc! Like some other reviewers said - after a certain amount of levels, things got pretty frustrating. Hard and Super hard levels started popping up, which of course made you use power ups and special skills - all designed to make you purchase more power ups. Then at a certain level ADs start popping up after every level. Most of the time your choices are: automatic ads *sometimes with the fwd arrows to end it earlier, OR you can choose to watch the full AD for extra coins, OR you can choose Home button which takes you to ADs between levels, there is no longer levels without ads. There are race and timed challenges that are interrupted with ADs so sometimes it’s impossible to win against people who obviously have paid for no ads… or bots. A developer response to someone who posted earlier was “we rely on ads , etc… thank you for your understanding.” Well, so many ads all the time makes it really frustrating to play. I had to delete due to lack of enjoyment because of so many ads that even interrupting gameplay in the middle of puzzles. Please reduce the ads. Thank YOU for your understanding.