Regrettably, I should have chosen a different streaming service. The App is HORRIBLE! Playlists never maintain the downloads for songs. When you log out, all the downloads are erased - so then you have to redownload all the songs so they can stream offline. Horribly annoying. Secondly, when you click on a playlist it automatically adds ALL songs in that playlist to the queue automatically. Why??? What if I want to go to a playlist, and then add just a few songs to the queue. Nope. Then you click another playlist and ALL those songs are added on top of the previous songs already in the queue. Ugh!!!! Then you scroll down to play a song AND it takes 45+ seconds to play, but only if it’s downloaded. Finally, the whole music service is frequently offline - meaning you can’t login at all and an error message pops up “unable to access our servers. Try again later.” When this happens, you have to redownload all your playlists AGAIN!!!! Argh!!!!!! Are you #$&@$ kidding me?! Go elsewhere. It will add years back your life.

Once again I am a longtime subscriber I just had to delete the whole app and start over on downloading my music. Because it stayed stuck on the stupid music video screen blacked out and wouldn’t let me get to anything playlist nothing. It will freeze there and we are stuck please fix. Since the new update tho it doesn’t freeze but now it constantly skips over music. I can have my playlist going and it just randomly skips songs and I have to go back in and click on songs it skips and it’s not on shuffle. So constantly throwing off music vibes when i am trying to listen and relax so now I don’t use my playlist it even does it in the favorites just randomly skips over songs sometimes one and sometimes it will skip over six songs. For instance all my Whitney songs as you know are in order a to Z. I’ll start at the top it will play that one skip to the middle and when I try to go back to start a song over it will be a whole different song and eventually it will skip back to the end of beginning and stop playing. Also it doesn’t continue a song anymore if I am listening and get a call it I can either answer or decline and than it will start the whole song over even if it’s in the middle.

I’ve had this app for many years now. I always have issues where after I update the app it deletes all of my downloaded songs. I also have had issues where I cannot find my playlist or it only shows less than half of the songs on my playlist. This isn’t a new thing and has always been happening since I’ve had this app. It is also hard to delete a song. You cannot just press a button on the song to delete it. You have to press a button at the bottom and then scroll all the way down the playlist to delete it and sometimes it doesn’t even work and delete the song. It seems that every time a new update comes out it has even more bugs than before. It is also extremely hard to search for songs and artists in the search bar section. If I type in a song name, most likely it will not show many options and I will end up having to type in the artist name and try to find the song that way.