Apple needs to remove this service from the App Store. They are a scam. I've had several of VPNs over the years so I'm not new to it. This is the first VPN that wouldn't stay engaged for more than an hour or two. I tried several location changes same thing. I contacted support twice and they gave you the same run around with all of these questions that do not apply, almost like they're stalling. So I canceled my service and asked for a refund because I had the service less than a week. They send you to this site, then that site, then several steps then to a online chat with the same impertinent questions. Then they send you an email with another link. And each product/service you have of them you have to start all over. HOLY SH..!!! The VPN does NOT work. Every time it goes off your location is revealed. The Money Back Guarantee is a lie. Do yourselves a favor and go with another company. I lodged a complaint with my bank and next with Visa. Apple needs to pull their app from the App Store seriously.

I downloaded this app with high hopes. Not only did they bill me twice, but the app itself has slowed down EVERYTHING on my phone to the point of some other apps not even loading. I’ve tried to contact them with no luck. This is the absolute worst experience I’ve ever had using the App Store. Not only does this app block ads, it blocks me being able to use my phone from most any other app I normally use. This is the ONLY change I’ve made and I am beyond disappointed. They make it impossible to contact them so there’s no way that I can even use my other apps. And charging me twice? That adds insult to injury. I would really appreciate being contacted by this company. I’ve even deleted the app and am still having problems with just about every other app I use. There is nothing else I have done with my phone, nothing. This app has caused nothing but heartache. It should be called app blocker as it has all but cut me off from any other app I use. I am beyond P***** off about this. I want someone to contact me about it and make it right, but they’ve effectively blocked me from even being able to contact them. How in the world do I get satisfaction? I sure hope someone from this company is reading these reviews. I am beyond angry and frustrated by the way this app has jacked up my phone.

I signed up for a subscription the The app does everything it says it does and I was very happy with it until I had an issue with it accessing my Wi-Fi at home. it wouldn’t allow my laptop tablet cell phone or desktop to connect to my Wi-Fi. I thought it was a service provider problem they sent a tech out and after a couple of hours of troubleshooting asked me if I had a VPN I said yes he said that’s the problem deactivate it so I did and everything started working again. The tech guy told me to only use VPN when you’re traveling and trying to connect with public network. I thought the whole purpose of the app was to give you security when you’re on your own net work I guess not. if this is a bug with the app it needs to be addressed. otherwise I will probably cancel the subscription.