In my opinion I felt like this app was most accurate in identifying the best post times! The Hot Spots! Today my app was updated and I was a free plan user I discovered that scheduling feature to see best post times is no longer available… and with the other reviews there’s no why I’m taking a risk to pay and not get a beneficial experience. At this point we can all agree no apps are “ free anymore” but if you are going to charge at least let it be worth it. I just feel like the quality of everything has gone down at this point… and it’s frustrating! Back to playing the guessing game on posting on my platforms. Trial and error and just writing the best times down as I go… so long unum it’s been fun :/ - The saddest part is all these BAD REVIEWS for months and no changes which lets me believe y’all don’t care about the customers input whatsoever so why sit here commenting on each individuals review and doing nothing… waiting our time.

This app has a lot of bugs and issues, way more than any other planning app I’ve used before. Not only that, but the company does nothing to help with issues beyond that. I’ve had lots of complications while trying to get the right membership plan. When I wanted to upgrade my account, I had to create a whole new one and pay for a new year. Then about a month later, they completely changed each membership level and I didn’t qualify for any of the upgrades unless I bought a whole new year. They literally just changed the names of each membership, and they wouldn’t switch me over to get any of the new features - I’d have to completely change my account and pay again. Anyway, I’ve been planning on letting my subscription end and then switching apps. I thought I did everything on my end to prevent it from charging me. But turns out, it wasn’t connected to apple so I didn’t see that I had a resubscription coming up and they charged me for another year. I reached out the second I got the email of my receipt and they replied saying “We’ve cancelled your subscription. Unfortunately we don’t give refunds unless the app isn’t working”. I’m so over trying to give this app a try and every time I’ve reached out I’m extremely disappointed and let down. And now I’ve given them almost $200 for another year subscription that I won’t be using. I would not bother with this app.

I’ve used this app for years and am so sad that now I need to find new one for my social media planning. As most other reviews have already stated this app became over developed past its intended use making it’s core features useless and not worth the download let alone upgrading to elite. I held on through the absurd elite updates limiting how many free squares are available and putting the main shift feature I used this for behind the elite member paywall. Looking at other reviews, complaints about reel post thumbnails not showing up in the UNUM feed has been an ongoing problem but it hasn’t been fixed. The UNUM team gave some very lack luster responses to these complaints and suggested uploading place holder images. This practically requires elite since it’s nearly impossible to do that without using numerous squares, but I am not going to pay to upgrade an app that doesn’t function to begin with. 🤡 Best of luck keeping the customers still with you and finding new ones.