I'm assuming last update was a fail. I'm having same issues others are mentioning. I can't hook up new echos since moving, and the ones I had already managed to setup keep saying unresponsive in the app even after completing setup. I have to keep setting them up over and over. This is getting ridiculous. The app used to be so user-friendly. Now, it's hard to manage the various devices and find settings for all when the internet does go down. Frustrating for the amount we've spent on our system.

I used yo like the device. But, I'm very disappointed now as it doesn't always answer my questions correctly. Sometimes when I make a request, it doesn't respond, yet the blue light displays indicating it recognizes it's been called. If I ask about current weather conditions, it provides the opposite of what it is. It recently started changing the volume on its own, sometimes so low I can't hear it. I got as part of a promotion. If I needed to replace it, I would NEVER buy Alexa again!

Update 11.24.24: issue setting routines. Unreliable implementation of routines. This would be better if you could customize the wake word. Also, I keep having to uninstall and reinstall to stop the app from "freezing" up and not playing my routines. Usually discovered after I wake up late for work. Most of the routines have frozen up. Cannot trust Echo Dot or Show to wake me up. Very expensive alarm that doesn't work.