Cost too much to get through one book I got through one book and I’ve already purchased three times. Would be great if it wasn’t so expensive.

So I am deeply disappointed with these apps when it comes to customer service. Especially ReadNovels, I purchased a large coin package when I was on vacation in the beginning of September. For some reason the payment didn’t go through until the end of September so essentially a 2 to 3 week processing time. In the meantime while I was waiting for the coins ,I explored ways to read some of these books for free on other apps. Because I couldn’t keep paying when I know one or two of the apps had to deposit coins in my account. Fast forward into October the coins still didn’t post so I requested a refund because I already read 3 of the 5 books for free. They said they couldn’t complete the refund because the payment posted even when my screenshots for my bank said they posted. Then they came back and put the incorrect amount of coins on my account and said they couldn’t provide a refund. It took them 3 days to say they wouldn’t refund my money although the error was on them. Do not waste your money on these apps. Google the book title and there’s free links and apps that u can enjoy these cute novels on. I wish i discovered this method months ago because it would’ve said me tons of money and arguments.

Where are the details about purchases? Nowhere in the App details does it give ANY info about the financial details. How often must you pay? How much do you get for your money? Is there a recourse for purchase errors? For instance, my first purchase says "5 coins" needed to continue the chapter. • this includes reading pages that were included in the preview, so I'm already paying for material that was free. • the smallest option was 500 coin for $4.99 ..... the Apple Pay symbol shows "+32%" ..... the PayPal symbol shows "+30%" ..... so I would pay $1.60 or $1.50 extra (or more) EACH TIME I use a protected payment system? • this payment would allow me to continue reading, but how much? One chapter? Two? How many pages (chapters are SHORT)? Previous experience with a web novel app showed that chapters get shorter as you get deeper into the story. They are short but reasonable in the preview. Then they get shorter until they are only a page or two long. That way they are dinging you for "coin" every few minutes. You have NO WAY TO KNOW what you are getting when you pay. This should be illegal. It will be interesting to see if this review actually posts. And, it's too bad, because it looks like a good story.