If the content in the New Yorker wasn’t so worthwhile I would ditch this app in a heartbeat. - Even with the latest version it doesn’t really keep my place. If I move away from what I am reading (and the app will do it for me without asking when new stories come in), I have to scroll through the downloaded issues, remember which one I was reading, find the article, and then sometimes, but not always, it will go to where I left off: huge pain. - With one of the latest updates the cover title disappeared and the order of the articles changed (talk of the town is now at the end) - Suddenly the app started having problems with finding internet connection and issues before 2024 are not available. I hope this lasts problem is a temporary malfunction otherwise I will seriously have to cancel my subscription. BTW I have been a subscriber for many years and I would miss the magazine, just not sure it’s worth the headache. I would revert to print if I could but I travel a lot. The app, if it worked, would be a perfect solution for my needs. Too bad it doesn’t! Wanted to update after the developer’s response: I have indeed contacted the technical support team several times and was appalled at the lack of resolution. For the most part it seems no one even bothers to read the requests to find out what the problems are. My conclusion is the app is poorly designed and the support is lacking.

The app is designed well, the typography is great and the reading experience is overall satisfying. Unfortunately it also lacks critical features from an app designed to be a reader: 1. Mark as read: Articles or issues should give the option to be marked as read — or automatically marked as read. Many a times I scroll through the previous issues to see which issue I haven’t finished yet at. 2. Sync with audio: Often times I prefer to read the article but cannot at the moment. In such cases, having the option of listening is great, however if I’m not through listening and decide to decide to finish the article by reading. It is not possible to find where I was left off. There should be a sink feature where the audio can mark until where the user has listened to the article.

I am a huge fan of the New Yorkers content, and I mostly read on my phone. However, the app is coded in a way that makes it completely infuriating to use. As others have noted, it seems to check if you are subscribed constantly, and logs you out if you do not have connection when it checks this. This is particularly infuriating for me as I lose access most often when I am on the NYC subway. For an app called the New Yorker, clearly none of their developers have considered that their readers might be taking the most common mode of transit in the city. This would honestly not be so bad if their login process wasn’t insane. However, it now _requires_ you to use a magic link over email instead of just typing in a password. I don’t understand what the purpose of this could be - I’ve set a password! Just let me use it! I often just give up and don’t log back in because I don’t want to deal with swapping over to my email. The rest of the app is great, but this specific flow is absolutely horrendous.