The app works great and we’re allowed to add every single topping, marshmallow, strawberry syrup, chocolate syrup, hot fudge, etc even toppings I didn’t know about but the only topping you’re not allowed to add or is not available is whipped cream which is probably the most popular topping of all toppings!! I wonder what could be the reasoning for not allowing whipped cream in the toppings menu? Can’t give 5 stars unless whip cream is added in the toppings menu. The only way to get whipped cream is going to the store and tell them to put it on which costs extra or you buy the can of whipped cream they sell. Whipped cream is always available and never sold out from my experience going in the store so I can’t imagine why it’s never been in the app.

I love Baskin Robbin’s as an ice cream place. I go there probably 2-3 times per week and have a my BR profile and everything. Then this latest update to the app literally broke the login/signup of the app to the my BR profile. Suddenly the deals on the app was taunting me constantly. Like the 31% on the 31st of the month. I can see the deal there as it’s available to all but pressing it in the app shows a page that looks like I can login or signup except the button to login/signup doesn’t work properly. Thank you incompetent programmers. You found a way to break the login part of the app which I thought was the main idea to even have an app. It’s also programming a push button which should be the easiest thing to do so again programming fail. Get a five year old to fix this bug in your app already.

It’s really a shame. I love BR ice cream. But several times over the past months I have tried logging in to the app to place an online order or redeem coupons and it says my password is invalid. I have gone through the whole process of resetting my password and verifying my cell number, etc over and over again, And still it says my password is invalid. I have even deleted the app and tried starting completely over. Nothing I do works. I used to be able to login just fine, so I’m not sure what happened. I have a Baskin Robbins close to my house, but they are a little pricey, and I would only really go if I were using a coupon. Since I can’t access the coupons on the app, looks like I will be sticking to other local places and the grocery store for my ice cream wishes.