When I received 5$ toast cash on January 5th it failed over and over to add in the app because some kind of bug - just spins like it is working but never does anything - and naturally it expired 30 days later so by the time I remembered to try again I assumed I had lost it due to their technical issues. So I tried adding again and it just spins and spins. Impossible to add toast cash and I can't even get an error telling me it is expired thanks to their bugs because they still have it months later! Hangs both on wifi and LTE. Right after initially writing this review in late March I said nuts to it, and I emailed them and they responded flatly that it is a known issue. One that I have seen for over two months. I ask sooooo what are you going to do about the 5$ your bug cost me? They say they don’t know but are working to fix the bug ASAP. The bug that is nearly two months old. I feel like I’m taking crazy pills…. it is simply amazing their app rating is so high!

DoorDash has repeatedly stolen, 1 or more entrées from the last three times we ordered - same address three different people ordering over the course of three months. and we are so upset that one time a toast delivery had an entree stolen! That was because our order was headed over to a DoorDash delivery. It took me an hour on the phone to figure this out and have everyone leave each other blame each other . DoorDash will say it’s not their fault and the restaurant will say it’s not their fault (it took many calls to find the manager and trick him into picking up the phone !) and the drivers just freely steal so ? we do everything we can to never use DoorDash of course. !

I have gone round and round with a whole string a emails from their tech support team. I was questioned on how I set up the payment information, if I did it when I was making my first payment, if I checked the save payment information box. All of which I did multiple times over again. Then I recently get an email stating that there technical department is aware of the problem and are working to resolve this issue with no time frame. My last email wants to mark the issue as resolved because I did not respond back to an automated email asking if my correspondence with what the last technical support rep gave me. No I not happy, in fact I am very upset that they could not come out with the truth from the get go and tell me they have an issue that they are trying to address and haven’t resolved it yet. I could respect that. Instead they make me feel like the problem is with something I am doing wrong. I can read and I can follow directions for almost a half a century now. Save yourself some time and just hand your payment to your waitress/waiter or cashier. Don’t waste your time getting the run around with this app.