My go to is Jersey Mikes. I patronize my local shop, Okatie SC. The sandwiches are good sometimes. But the manager of this place either struggles to train his staff or monitor them. I place Togo orders frequently and 90% of the time, I show up at the time designated and they haven’t even started my order. They have enough staff everytime but I always see at least two or theee employees carrying the weight of the entire system. The rest seem to be engaged in inane activities that can absolutely wait until the customers are taken care of, including to go printouts. I’ve been told several times when asking where the manager is to help or speak to and they never seem to be available. My orders have been incorrect or very sloppy or hot sandwiches cold. I hold the management responsible and they need to get their acts together. It’s a very busy sandwich shop because of its location so there should be better organization. It’s exasperating to want to support local business when they don’t seem to worry about their customers because they will be busy without concern for losing customers. Do better by your employees and your customers.

Creating an unnecessary account to order a sandwich is a little much. I’m assuming that that is for the purpose of using the app. Why do I need a secondary verification source. For some reason, I don’t receive those texts, nor does my wife’s phone. I used to get them for other accounts that I have, but they don’t make it to my phone. I obviously know that it has nothing to with Mike’s, but it is not needed. Then I have to pick out every square that has a motorcycle in it. I did it 3 or 4 times and it kept coming back as, “try again.” Maybe they’re trying to trick me with a tiny little piece of a motorcycle part, like a speck of a fender or a…………..the parts are unlimited for this type of trickery. I want to try an Italian sub from the brand spanking new, Jersey Mike’s, in the town I live in, in Southern NH. I’m not trying to acquire some uranium to sell to Iran. I JUST WANTED A SANDWICH. I guess I’ll never know now. I’m not a dinosaur, nor am I a young twenty something man who likes every aspect of today’s technology (which will be obsolete by tomorrow). I like technology, but it seems to me that it has made doing simple tasks, unnecessarily more difficult. Good luck to the new Jersey Mike’s just established in my town in Southern New Hampshire.

We order from Jersey Mike’s quite often. One evening we used delivery as our method and we were given the wrong sandwiches by accident. Not only did they call us to tell us we got the wrong order before I could call them; they remade our order and gave us a free sub for next visit along with coupons for future visits. We were greatly impressed and have rarely experienced above average customer service in the food service industry. They made our night and owned the mistake. We recommend them over any other sandwich place in the area! We used to be frequent Blimpie buyers, but now we are thankful Jersey Mike’s is around, right in town and super delicious! Thanks Jersey Mike’s for making a quick sandwich that is tasty in Caldwell! They are super busy so I would recommend ordering via the online app and picking up in store. Another location by the D&B area in Caldwell off 20/26 would thrive like crazy as well. We have nothing over here!