…..since August 1st 2023. They describe exactly my experience. Customer service is almost nonexistent and when they do reply, they simply refer you to the FAQ page which doesn’t help. There’s no upscaling of the workouts so it’s not really a subscription. It’s just a one time purchase. When my subscription renewed after three months I had to reload the app, go through all of the steps again, and now the individual exercises don’t load. Often times the video of the exercise doesn’t match the exercise they’re asking you to do; for example, football sprints and football squat sprints. Sometimes it’s a completely different video for the exercise they’re requesting and there are mini peculiarities. For example, there is typically a 10 to 15 second break between each exercise however, in the home workout 21 day schedule on day 15 there’s a very bizarre two minute break in the middle of the work out with no explanation, The workouts are decent but the app and support are horrific.

The ads on IG got me to subscribe, twice. It is a terrible app. They advertise a 28 day calisthenics challenge but it isn’t an option in the app. The ads don’t look like the app. It says it is custom workouts but I doubt it. Workouts without or with limit equipment were too easy, and workouts with equipment were too cumbersome for a gym setting. Did not have options to substitute exercises for the equipment on hand. The timer on the workouts with weights did not take into account moving to different stations and setting weights. I also started getting notifications from the app for features it didn’t have, like messages and challenges, and logging meals. Lastly, I tried to connect to their website to see if there were more features there, but it wouldn’t let me. I reached out to customer support about t and got a canned answer from their faqs that had nothing to do with my access to the website, and when I replied it did not answer my question, I never got any response. That was 3 weeks ago. apparently web access is not in included with my subscription. I cancelled my subscription. I do NOT recommend this app.

Besides having to pay a pretty penny for every thing on this app, I don’t mind it too much. I’ll say this, if you could combine Centr (which actually plans out workouts for you daily) and this app which looks more streamlined and has a better interface, it would be the perfect app. Another thing I find frustrating is that I said “at home” and selected a specific date i wanted to be ready for, but they didn’t plan anything out for me and kept giving me equipment dependent workouts. They didn’t even tell me what workouts to be doing everyday or how they should change over the weeks, it just gave me a bunch of options for workouts. That doesn’t help me. I selected beginner for a reason, I wish it would actually help me plan daily/weekly which workouts I should be doing. What was the point of asking the date I want to be ready for if it won’t even give me a progressive plan for that date? Not worth the money in my opinion. It has the potential but it isn’t honed or polished yet, they really need to start reading these reviews and actually changing stuff.